OUR TEAM
Microphase Corporation Customer Assurance Program
Quality
Quality Customer Assurance has been an
integral part of everything we do at Microphase since our beginning over
50 years ago. Our customers demanded it then,
and that tradition continues today.
Our Quality and Customer Assurance Management System is applicable
to the design and manufacture of RF components and subsystems for the
military
microwave and the broadband
telecommunications industries. It provides comprehensive evidence to
all customers, suppliers and employees, outlining specific controls that
are implemented to ensure product quality.
An internal Quality Focus Team establishes and reviews quality objectives,
appropriate management reviews, adequate training of employees, adherence
to proven procedures, and total commitment to meeting and exceeding customer
requirements.
Microphase also maintains an organizational culture that fosters continuous
improvement. We believe that the essence of customer assurance satisfaction
is a commitment to quality that extends into every phase of our operations.
Quality Policy
We are committed to providing products conforming to the highest technical
and functional standards, to continually improve our quality management
system, and to satisfy our customers at every opportunity.
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